Tech
Technical debt explained to whoever pays
Every change costs more than the last and nobody can explain why. It isn't your supplier's incompetence: it is a loan someone took out on your behalf, and you are repaying it.
Read →#Custom software
01TechTechnical debt explained to whoever paysEvery change costs more than the last and nobody can explain why. It isn't your supplier's incompetence: it is a loan someone took out on your behalf, and you are repaying it.02BusinessWhy new software goes unusedYou bought it, installed it, ran the training. Three months later half the company works as before. It isn't resistance to change: it is nearly always a design problem.03BusinessThe portal that stops the phone ringingTen calls a day asking where something stands. A portal can end them — or add one more channel to staff. The difference comes down to two decisions.04TechAI in business after the hype: the three things that actually workOnce the impressive demos are over, only a few uses survive daily work. They are less spectacular and worth far more.05BusinessCustom software: when it wins, and when it is a wasteBuying an off-the-shelf system costs less and covers nearly everything. But there is a part of your work no standard product can do: that is where custom software becomes a competitive advantage.06TechDevOps explained to the people who sign, not the ones who codeIt is not a role to hire nor a tool to buy: it is how software travels from the machine of whoever writes it into the hands of your customers. And it is measured with four numbers.
Business
Why new software goes unused
You bought it, installed it, ran the training. Three months later half the company works as before. It isn't resistance to change: it is nearly always a design problem.
Read →Business
The portal that stops the phone ringing
Ten calls a day asking where something stands. A portal can end them — or add one more channel to staff. The difference comes down to two decisions.
Read →Tech
AI in business after the hype: the three things that actually work
Once the impressive demos are over, only a few uses survive daily work. They are less spectacular and worth far more.
Read →Business
Custom software: when it wins, and when it is a waste
Buying an off-the-shelf system costs less and covers nearly everything. But there is a part of your work no standard product can do: that is where custom software becomes a competitive advantage.
Read →Tech
DevOps explained to the people who sign, not the ones who code
It is not a role to hire nor a tool to buy: it is how software travels from the machine of whoever writes it into the hands of your customers. And it is measured with four numbers.
Read →