Business
What your software really costs: the subscription bill
Nobody has ever added up all the active subscriptions. When you do, the number surprises — and part of it pays for tools nobody uses any more.
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Nobody has ever added up all the active subscriptions. When you do, the number surprises — and part of it pays for tools nobody uses any more.
Read →Tech
The comparison is nearly always made on the monthly fee, and that is the fastest way to get it wrong. The variables that matter are three, and none appears in a quote.
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Every change costs more than the last and nobody can explain why. It isn't your supplier's incompetence: it is a loan someone took out on your behalf, and you are repaying it.
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Invoices, contracts, payslips: they sit in a service someone chose years ago. Could you say which one, who can access it, and what happens if it closes tomorrow?
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You don't need technical skills to understand who you are dealing with. You need nine precise questions and a willingness to get the answers in writing.
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The sign that a project went wrong is not an error on screen: it is the spreadsheet someone keeps updating next to the brand-new system.
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Buying an off-the-shelf system costs less and covers nearly everything. But there is a part of your work no standard product can do: that is where custom software becomes a competitive advantage.
Read →Security
Delegating information security to people who do it for a living is almost always right. But half the work cannot be delegated, and nearly all breaches start in that half.
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