Business
What your software really costs: the subscription bill
Nobody has ever added up all the active subscriptions. When you do, the number surprises — and part of it pays for tools nobody uses any more.
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01BusinessWhat your software really costs: the subscription billNobody has ever added up all the active subscriptions. When you do, the number surprises — and part of it pays for tools nobody uses any more.02BusinessWhy new software goes unusedYou bought it, installed it, ran the training. Three months later half the company works as before. It isn't resistance to change: it is nearly always a design problem.03BusinessThe portal that stops the phone ringingTen calls a day asking where something stands. A portal can end them — or add one more channel to staff. The difference comes down to two decisions.04BusinessThe numbers you check every MondayA dashboard full of charts nobody uses is the most expensive way of not deciding. The useful numbers are few, they arrive by themselves, and they follow one rule: each one has an action attached.05BusinessThe ERP nobody uses: why business system projects failThe sign that a project went wrong is not an error on screen: it is the spreadsheet someone keeps updating next to the brand-new system.06BusinessYour ERP and your shop don't talk: what it really costsOrders re-keyed by hand, stock that never matches, customers buying what isn't there. Two systems ignoring each other cost you every single day.07BusinessWhere the work done on site ends upHours written on a sheet, delivery notes in the van's dashboard, materials remembered at the end of the week. Then someone in the office reconstructs it all, and margin per job becomes a guess.
Business
Why new software goes unused
You bought it, installed it, ran the training. Three months later half the company works as before. It isn't resistance to change: it is nearly always a design problem.
Read →Business
The portal that stops the phone ringing
Ten calls a day asking where something stands. A portal can end them — or add one more channel to staff. The difference comes down to two decisions.
Read →Business
The numbers you check every Monday
A dashboard full of charts nobody uses is the most expensive way of not deciding. The useful numbers are few, they arrive by themselves, and they follow one rule: each one has an action attached.
Read →Business
The ERP nobody uses: why business system projects fail
The sign that a project went wrong is not an error on screen: it is the spreadsheet someone keeps updating next to the brand-new system.
Read →Business
Your ERP and your shop don't talk: what it really costs
Orders re-keyed by hand, stock that never matches, customers buying what isn't there. Two systems ignoring each other cost you every single day.
Read →Business
Where the work done on site ends up
Hours written on a sheet, delivery notes in the van's dashboard, materials remembered at the end of the week. Then someone in the office reconstructs it all, and margin per job becomes a guess.
Read →